Terms & Conditions
Last updated: 9 March 2025
1. Introduction
Plain English version: these are the rules. By using Clriti, you agree to them. If anything's unclear, email us - we'd rather explain than hide behind legalese.
These Terms & Conditions ("Terms") govern your access to and use of CLRITI ("the Platform"), operated by CLRITI Ltd, a company registered in England and Wales. By creating an account or using the Platform you agree to be bound by these Terms.
2. Eligibility
You must be at least 18 years old and have the legal capacity to enter into a binding agreement. If you are using the Platform on behalf of an organisation, you confirm you have authority to bind that organisation.
3. Account Responsibilities
- You are responsible for maintaining the confidentiality of your login credentials.
- You must provide accurate and complete information when registering.
- You must not share your account with others or allow unauthorised access.
- You are responsible for all activity that occurs under your account.
4. Acceptable Use
You agree not to:
- Use the Platform for any unlawful purpose or in violation of any applicable law.
- Upload or transmit any content that is defamatory, obscene, fraudulent, or infringes any third-party rights.
- Attempt to gain unauthorised access to any part of the Platform, other accounts, or related systems.
- Reverse-engineer, decompile, or disassemble any part of the Platform.
- Use automated scripts, bots, or scrapers to access or interact with the Platform without prior written consent.
- Resell, sublicense, or redistribute access to the Platform without authorisation.
- Interfere with or disrupt the integrity or performance of the Platform.
5. Intellectual Property
All intellectual property rights in the Platform (including its design, code, branding, and AI models) belong to CLRITI Ltd. You retain ownership of the content you upload. By uploading content you grant us a limited licence to process it solely to provide the service.
6. Subscriptions & Payments
- Paid plans are billed in advance on a monthly or annual basis.
- All prices are in GBP and inclusive of VAT where applicable.
- You may cancel at any time; access continues until the end of the current billing period.
- Refunds are not provided for partial billing periods unless required by law.
6a. AI Credits
Plain English version: your plan includes a monthly allowance of AI generations. You can buy extra credits if you run out. Subscription credits reset monthly; purchased credits last until the end of the following month.
- Each subscription tier includes a monthly AI generation allowance (Free: 3, Pro: 30, Team: 100). Unused subscription credits expire at the end of each calendar month and do not roll over.
- Additional AI credit packs may be purchased as a one-off payment. Purchased credits are consumed only after subscription credits are exhausted.
- Purchased credits expire at the end of the calendar month following the month of purchase.
- AI credit purchases are non-refundable once credited to your account.
- We reserve the right to change credit pack pricing and sizes. Any changes will not affect credits already purchased.
7. Suspension & Termination
We reserve the right to suspend or terminate your account immediately if you breach these Terms, engage in abusive behaviour, or if we reasonably believe your use poses a risk to the Platform or other users. We will endeavour to notify you in advance where practicable.
8. Limitation of Liability
To the fullest extent permitted by law, CLRITI Ltd shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Platform. Our total liability shall not exceed the amount you paid to us in the 12 months preceding the claim.
9. Disclaimer
The Platform is provided "as is" without warranties of any kind, whether express or implied. We do not guarantee that the Platform will be uninterrupted, error-free, or free of harmful components.
10. Changes to Terms
We may update these Terms from time to time. Material changes will be communicated via email or an in-app notice. Continued use of the Platform after changes constitutes acceptance of the revised Terms.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Contact
For questions about these Terms, contact us at hello@clriti.com.